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1 What types of Deposit Services does KBL offer? List of deposit types with brief explanation

a) Normal saving - for everyone with a host of convenient features and banking channels to transact through.

b) Card Saving –This deposit is useful to Students away from their hometown, as account balance can be replenished by their guardians in any of the bank’s point of representation, for their various personal and educational expenses.

c) Super Saving (Saving Plus & Advantage Plus) – These accounts offers a wide range of facilities, discounts and benefits for customers wanting to make deposits above Rs 100,000/- .

d) Kumari Saving - This account is for customers with a deposit range above Rs 1000, 000/- The banks offers competitive rate and various services and facilities and allows you can bank at your convenience, without the stress of waiting in queues.

e) Twinkle Star Saving - This account is a minor account for children below the age of 16.This scheme encourages children and guardians to develop a habit of saving for tomorrow. The account will be opened in the name of the child and account operation will be done by the guardian/Parent till the child reaches the age of 16.

f) Subha Laxmi Saving - This account is for housewives as well as working women .Other than the competitive interest rate the bank also offers attractive facilities and discounts.

g) 50+ Saving - This account is for senior citizens above the age of 50. No more waiting in long queues, a senior citizen can approach the Customer Service Department at any Kumari Bank branch and get their account serviced.

h) Fixed Deposit - Customers can deposit any amount of money under the Fixed Deposit scheme, with a wide range of tenure varying from 14 days to above 2 years. Interest offered by the bank is very competitive depending on the tenure and amount.

For further product details, please contact our Customer Service Dept, at any of our branches.

2 Am I eligible to open a deposit account with KBL? (Who are eligible to open an account with KBL?)

Nepali Residents

Indian Residents holding valid Registration at the Indian Embassy in Nepal

Foreign Nationals holding a valid visa, other than a tourist visa.

3 How do I open a deposit account with KBL?  

Customers who wish to open a deposit account with KBL may visit any of our branches .Upon request for account opening, our Customer Service department will provide the necessary forms, which must be duly filled and signed by the account holder, request for Checkbook and ATM Card must also be made, as per the requirement.

4 What are the mandatory documents I need to submit to open a deposit account?

a) Copy of Citizenship or Passport or Registration certificate, in case of Indian Nationals.

b) Two recent Passport size photographs

5 What is the benefit I get from opening a deposit account with KBL?

Kumari Bank offers a competitive interest rate for a wide variety of Deposit Products to suit your requirements. Convenience of networked branches/ ATMs and facility of E-channels like Internet and Mobile Banking, besides customers can also enjoy numerous facilities and discounts on various products of the bank like, Loan processing fee, Remittance, Locker. The bank also offers free accidental insurance, privileged counters, Utility bill payment and many more.

6 What are the Interest Rates being offered by KBL?  

For the updated Interest rates being offered by KBL , please folow the link below.

7 On what basis is the Interest calculated?

Bank will provide interest on all types of Savings accounts .Interest calculation is done as per the policy of the bank which may vary according to the Deposit schemes. Normally, bank will provide interest on the deposit maintained in the account on a monthly minimum basis. Interest will not be paid if the monthly minimum balance is not maintained.

8 When are Interest credited?

Interest earned on the Normal Saving, Card Saving & Fixed Deposits, will be credited on half yearly basis on the last day of the month of June and December. For all other types of Saving Deposit interest will be provided on Quarterly basis on the last day of the month of March, June September and December.

9 Is tax deducted in the Interest I am earning, if so what is the rate?

Tax will be deducted on the interest earned @ of 5%.

10 What is the minimum balance I need to maintain?

Minimum balance requirement for Normal Saving could be different in various branches. Customers will be required to inquire with the branch at the time of opening the account, for other types of saving deposit the minimum balance requirements are:-

a) Normal Saving –Monthly minimum balance of Rs 1,000/-

b) Card Saving –Monthly minimum balance of Rs 1,000/-

c) Saving Plus- Monthly minimum balance of Rs 100,000/-

d) Advantage Plus -Monthly minimum balance of Rs 500, 000/-

e) Kumari Saving - Monthly minimum balance of Rs 1000, 000/-

f) Twinkle Star Saving- Monthly minimum balance of Rs 5,000/-

g) Subha Laxmi Saving - Monthly minimum balance of Rs 1,000/-

h) 50+Saving- Monthly minimum balance of Rs 1,000/-

11 Are there Account Maintenance Fees?

If the account balance falls below the monthly minimum requirement, the bank will levy a monthly fee of Rs 150/- for any given month the balance falls below the requirement level.

12 Are rates negotiable?

No, the rates for these saving products are not negotiable, however subject to certain conditions, rates maybe negotiated. For further details, please contact any of our branches.

13 Can I have Statement posted to my mailbox or do I need to collect it from the Bank itself?

Statements will not be posted or emailed, it will have to be collected from the respective branch where the customer maintains the account, however for customers residing abroad, upon their request, it maybe sent via the email provided at the time of A/c opening.

14 What is the frequency of the Statements?

Statements can be collected from the bank on Quarterly basis, however upon Customer’s request, it may also be provided on demand basis after paying a certain fee.

15 Can I have a chequebook? What is the minimum balance I need to maintain to obtain one?

Check book will be provided upon Customer request to all types of Saving deposit accounts, provided maintenance of minimum balance requirement, however, checkbook will not be provided to Customers who maintain a Card Saving Deposit Account.

16 Can I have a personalized Chequebook?

Yes, the bank will provide personalized Checkbook for all accounts maintained with the bank.

17 Is there a deposit or withdrawal restriction (In terms of Rupees) ?

Customers can deposit any amount without any restriction, however if the amount exceeds 1 million, the source of income must be mentioned on the deposit voucher. Similarly there are no restrictions for withdrawals ,however customers must give 1 day prior notice to the bank for withdrawals above 0.5 million. For withdrawals through ATM debit Card, withdrawals per day is limited up to Rs 100,000/-

18 Is there a restriction on the number of deposits or withdrawals I make?

Customer can make any number of deposits and withdrawals without any restriction, however the number of withdrawals by means of Debit Card cannot exceed 10 transactions per day.

19 Can I open a deposit account from the Internet itself?

No, customers have to visit the bank personally to open an account .

20 Can I download the application, fill it up and submit in the Bank?

Yes, customers can download the application form and submit the same to the bank together with other requisite documents.

21 Is introduction from an account holder mandatory to open a new account?

Introduction from an existing account holder of KBL is a requirement, however in the absence of this, customers may fill in the details of a referenced person.

22 Do I need to deposit money in the first day itself?

Yes, customers are required to deposit money on the day of account opening itself, however if checks of other banks are deposited, same must be informed to the Customer service department.

23 How do I close an account?

All requests for account closure must be made in writing, by signing the closure form by the account holder. In addition to the closure request, any unused cheques and ATM/Debit Cards (if taken) must also be surrendered to the bank.

24 Is there an account closure maintenance fee?

Yes, the bank will levy account closure fee as follows:

Account Closed within three months Rs. 1000
Account closed after 3 months to one year Rs. 500
Account closed after one year Rs. 250